Growth Think Tank (fka "Leaders in the Trenches")

The big debate in business is customer first or employee first. For many, it is a hard decision. I asked seventeen Inc, 5000 leaders of the fastest growing companies, the same question. The only one said customer first. The other sixteen were firm in their stance that the best leadership strategy is to put employees first. When you put customers first, your employees can feel it to their core. When you create a culture of employee first, you have a chance to connect and support your people. When you take care of your people, they will take care of your customers. Customer first is an outdated concept in leadership, but it is smart in corporate strategy. Find out why I say this.

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